فهرست نشریات علمی دسترسی آزاد ایران

Introduction: One of the most complex decision-making problems for managers is evaluatingthe performance of hospitals using various criteria.Methods: To do this, we first divided the indicators into four categories using the BalancedScorecard (BCS) and then analyze the indicators using the Data Envelopment Analysis(FDEA) method. First, all the relationships between the four perspectives were obtainedusing the DEMATEL method and this network structure was used to create the DEA networkmodel. Satisfactory performance evaluation indicators have been selected by reviewing theliterature and opinions of hospital managers and physicians with real practical experiencesin medical professional ethics. Then, the causality between the four BSC perspectives as wellas the relative weights between the evaluation indicators were determined using test anddecision evaluation (DEMATEL), respectively.Results: The average efficiency of medical professional ethics based on the results ofgrowth and training stage was 84.73% , internal process stage 92.09%, capital stage 100%,and financial stage 95.81%, based on the designed model of an input and output. The stepswere obtained. The results were below the overall performance evaluation of the hospitals.General performance of hospitals (DMU) No. 1, 3, 5, 8, 12, 13, 17, 21, 22, 23, 24, 25, 27, 28,29, 30, 31, 32, 33, 35, 36, and 37 were obtained 100%, and 2 hospitals were 92.9% efficient, 4hospitals 91.5%, 6 hospitals 58.4%, 7 hospitals 67.1%, 9 hospitals 95.1%, 10 hospitals 98.4%,11 hospitals 98.4%, 13 hospitals 92.6%, 14 hospitals 85.1%, 15 hospitals 88.8%, 16 hospitals94%, 18 hospitals 87.2%, 19 hospitals 86.3%, and 20 of them were 98/6% efficient.Conclusion: This study used the non-financial approach of medical ethics to evaluate theperformance of hospitals; it can be said that the method and type of perspective used arecompletely new.