فهرست نشریات علمی دسترسی آزاد ایران

Many maturity models for Human Resource Analytics (HRA) do not capture how capabilities evolve across levels within and outside the organization. We use a systems-thinking framework to assess HRA maturity across five stages, from Initial to Optimized. The study combines the Fuzzy Analytic Hierarchy Process (FAHP) to weight nine key performance indicators (KPIs) and the Multi-Level Perspective (MLP) to interpret how change is shaped by outside pressures, current routines, and local innovations. The nine KPIs cover training, data security, system integration, budgeting, and related enablers. Results show a clear shift in priorities: early stages focus on funding, training, and basic safeguards, while later stages emphasize full integration and continuous improvement. MLP helps connect these internal shifts to wider forces of digitalization and policy. The work offers practical guidance for organizations in Iran that aim to build HRA in resource-constrained settings. We also outline next steps, including simple simulation tools and adaptive roadmaps, so leaders can test “what if” choices and plan long-term alignment between HR strategy and changing socio-technical conditions.