Designing Key Performance and Risk Indicators (KPI/KRI) for a Five-Layer Framework of International Financial Transfers and Proposing an Automatable Management Monitoring Model
نویسندگان
1 Professor, Department of Finance, Science and Research Branch, Islamic Azad University, Tehran, Iran.
2 PhD Candidate, Department of Finance, Science and Research Branch, Islamic Azad University, Tehran, Iran
3 Associate Professor, Department of Finance, Science and Research Branch, Islamic Azad University, Tehran, Iran
4 Assistant Professor, Department of Economics, Shahre Qods Branch, Islamic Azad University, Tehran, Iran
doi
10.22034/ijfma.2026.79145.2363چکیده
This study designs Key Performance and Risk Indicators (KPI/KRI) for a five-layer framework of international financial transfers and proposes an automatable management monitoring model to control performance, operational risk, and compliance risk across the transfer lifecycle. The study addresses how a five-layer architecture can be operationalized into a measurable and managerially monitorable model in banking operations.An applied, mixed-methods (predominantly qualitative) approach was used. First, initial KPI/KRI candidates were derived from qualitative evidence (expert interviews and coding). Next, a multi-round fuzzy Delphi process refined and validated the indicators and established expert consensus. Experts assessed each indicator on both “importance” and “operational implementability” to strengthen content validity and practical deployability. Indicator weights were then computed via normalization of expert scores, and the final indicators were organized by layer.The results produced a finalized KPI/KRI set across the five layers—30 indicators in total (3 KPIs and 3 KRIs per layer): (1) inter-institutional financial exchanges, (2) social/decentralized FX network, (3) digital wallet, (4) stable-value digital currency (conversion and settlement), and (5) connectivity and operations management. Additionally, 12 priority indicators were selected for first-page dashboard monitoring and alert-driven managerial attention. The proposed monitoring model specifies calculation logic, monitoring frequency, control thresholds, and reporting/escalation pathways, enabling dashboard deployment and monitoring automation.Layered KPI/KRI design combined with an automatable monitoring model upgrades the framework from a conceptual architecture to a measurable and controllable system, supporting operational decision-making through improved efficiency, transparency, traceability, and operational/compliance risk management.Keywords: International financial transfers; KPI/KRI; Five-layer model; Automatable management monitoring
