A new personnel selection model for quality positions

نویسندگان

1 Engineering, Innovation Management and Industrial Systems ‎Research Team‎, Faculty of Science and ‎Technology of Tangier, Morocco.

2 Department of Information and Communication Systems Laboratory, ‎National School for Applied ‎Sciences of Tangier, Morocco.

3 Department of Information and Communication Systems Laboratory, ‎National School for Applied ‎Sciences of Tangier, Morocco.

doi
10.22105/jarie.2024.420649.1567
چکیده

Quality Management System (QMS) plays a crucial role in each company that aims to ‎gain a competitive advantage. ‎However, ‎the QMS implementation requires a ‎competent staff. Therefore, companies need a tool that will help them ‎select the ‎most ‎competent candidates for quality positions. To this aim, we have developed a ‎new fuzzy hybrid approach ‎based on the ‎integration of the 2-tuple linguistic ‎representation model with the Distance to the Ideal Alternative (DIA) ‎method, which ‎‎enables assessing candidates without distortion of the initial information. In this ‎article, we present an ‎illustrative example ‎of ranking candidates for a quality ‎coordinator position to demonstrate the validity and efficiency of ‎our approach. In ‎‎addition, we compare our approach with the most well-known and used ‎classification approach, ‎which is based on the use ‎of the TOPSIS method.