Cultures of Silence and Cultures of Voice: The Role of Whistleblowing in Healthcare Organisations
نویسندگان
1 Health Services Management Centre, University of Birmingham, Birmingham, UK
2 School of Management, University of St Andrews, Fife, UK
doi
10.15171/ijhpm.2015.120چکیده
‘Whistleblowing’ has come to increased prominence in many health systems as a means of identifying and addressing quality and safety issues. But whistleblowing – and the reactions to it – have many complex and ambiguous aspects that need to be considered as part of the broader (organisational) cultural dynamics of healthcare institutions.