فهرست نشریات علمی دسترسی آزاد ایران

Introduction:  Digital empathy has become an essential component in modern nursing care, particularly as healthcare systems increasingly  rely  on  digital  communication  tools.  This  systematic  review  explores  the  concept,  practical  applications,  and outcomes of digital empathy in nursing practice. The goal is to understand how digital empathy contributes to patient -centered care and emotional support in virtual healthcare settings.Methods: A comprehensive literature search was conducted using databases such as PubMed, Scopus, Web of Science, SID, and  Magiran.  Keywords  included  "digital  empathy,"  "nursing  care,"  "virtual  communication,"  and  "patient -centered  care." Studies published between 2015 and 2025 were reviewed based on predefined inclusion criteria. The selected articles were analyzed to identify key themes and insights related to the implementation of digital empathy in nursing.Results:  The findings highlight that digital empathy plays a crucial role in enhancing nurse–patient interactions across virtual care  platforms.  Interventions  such  as  online  training,  digital  empathy  tools,  and  AI-supported  communication  systems  have been shown to improve emotional engagement, patient satisfaction, and trust. However, challenges like reduced non -verbal cues and digital fatigue were also noted, emphasizing the need for better training in digital communication skills and more empathy-focused system designs.Conclusion: Digital empathy has the potential to significantly improve the quality of nursing care in digital environments. While technology  can  facilitate  empathetic  communication,  maintaining  a  human -centered  approach  remains  essential.  Ongoing education and thoughtful design of digital tools that prioritize empathy are vital for delivering meaningful and compassionate care in virtual healthcare settings.