فهرست نشریات علمی دسترسی آزاد ایران

Patient satisfaction is a key determinant of the quality of medical care. Moreover, satisfaction can be used as a criterionfor examining the adequacy of the care, health, and competency of personnel.Objectives: This study was conducted to determine the satisfaction of patients receiving trauma care in the emergency departmentof a hospital affiliated with Isfahan University of Medical Sciences.Patients and Methods: This simple clinical trial was performed on 104 patients admitted for traumatic injury to an emergencydepartment in Iran. Given that patients frequently enter an emergency department for care, the sampling of patients in the departmentwas done on days that were randomly assigned to the study group. The experimental group received trauma intervention infour areas from their admission to the emergency department to their discharge from the hospital, and the control group receivedroutine nursing care. The data were collected through a questionnaire that asked for demographic characteristics and then went onto ask about patient satisfaction. The satisfaction questionnaire was completed after the trauma intervention at the end of patients’stay in the hospital. The data were analyzed using SPSS 22 software and descriptive statistical tests and analytical tests (independentt and Chi-square).Results: The mean score for total satisfaction after trauma intervention in the experimental group (45.6  3.69) was significantlydifferent from that of the control group (32.017.78) (P < 0.001). Therefore, the levels of total satisfaction in the experimental andcontrol group were favorable and relatively favorable, respectively.Conclusions: In this study, trauma intervention increased satisfaction in patients admitted to the emergency department. Therefore,managers and personnel of hospitals and healthcare training centers are urged to implement trauma intervention in theirhospitals or healthcare training centers.