Promoting Knowledge Management in Academic Libraries in Bangladesh

نویسندگان

1 North South University

2 North South University

3 University of Dhaka

4 North South University

doi
10.22034/kps.2025.530747.1235
چکیده

Importance of Knowledge Management (KM) grows in academic libraries, especially in developing countries like Bangladesh. However, academic libraries' role in KM promotion and user perceptions remain unexplored. This study aims to examine the role of academic libraries in promoting KM in Bangladesh, exploring the viewpoints of students, faculty members, and library personnel regarding KM practices, tools, influential factors, and challenges. An online survey was conducted from January to May 2025, involving 236 participants, including students, faculty members, and library personnel from various Bangladeshi universities. Descriptive statistics analyzed demographics and general information. Perception ratings were examined using frequencies, percentages, means, and standard deviations. Cronbach's alpha assessed questionnaire reliability. Chi-square tests determined associations between KM familiarity and demographics. Mann-Whitney U and Kruskal-Wallis tests evaluated differences in KM perceptions based on demographic characteristics. Participants viewed academic libraries' role in KM positively. Collaboration software was observed most important tool for implementing KM. Staff training and institutional support are Key success factors for promoting KM. Lack of awareness, insufficient training, and technological limitations were identified as the main challenges. Positive role of academic libraries in promoting KM and KM's potential for improving library services was widely recognized. Successful implementation and promotion require addressing awareness, training, and technological infrastructure challenges.

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