Modeling Senior Managers’ Supportive Behavior in Knowledge Management Implementation: A Theory of Planned Behavior Perspective
نویسندگان
1 Project and Construction Management, Faculty of Art and Architecture, Tarbiat Modares University, Tehran. Iran. Email: azinafiati@modares.ac.ir
2 Project Management and Construction, Faculty of Art and Architecture, Trabiat Modares University, Tehran. Iran. Email: sobhiyah@modares.ac.ir
3 Tarbiat Modares University
4 School of Construction Economics and Management, University of the Witwatersrand, Johannesburg South Africa, Email: samereh.jadidoleslami@wits.ac.za
doi
10.22034/kps.2025.542007.1244چکیده
A crucial factor for successful knowledge management is strong support from senior managers across all organizational levels. However, few studies have explored how senior managers' supportive behavior directly influences knowledge management implementation and improvement. This research proposes and tests a model using the Theory of Planned Behavior (TPB) to predict the formation and enhancement of senior managers’ supportive behavior in implementing knowledge management. Data was collected through a questionnaire distributed among 101 senior managers and employees in project-oriented organizations within Iran's Power Plant Industry. The model was analyzed using Structural Equation Modelling (SEM). Results show that the components of mental attitude, social norms, and perceived behavioral control significantly influence the behavioral intentions of senior managers to support knowledge management. Strengthening these components can increase senior managers' support, thereby positively impacting the overall success of knowledge management within the organization. This insight underscores the importance of leadership in driving knowledge management success.
