Mental workload and occupational burnout among the faculty members and administrative staff of Yazd Public Health School

نویسندگان

1 Department of Biostatistics and Epidemiology, Research Center of Prevention and Epidemiology of Non‑Communicable Disease, School of Public Health, Shahid Sadoughi University of Medical Sciences, Yazd, Iran

2 Occupational Health Research Center, School of Public Health, Shahid Sadoughi University of Medical Sciences, Yazd, Iran

3

4 PhD Student of Ergonomics, Department of Occupational Health and Ergonomics, School of Health, Shiraz University of Medical Sciences, Shiraz, Iran

5 Occupational Health Research Center, School of Public Health, Shahid Sadoughi University of Medical Sciences, Yazd, Iran

doi
چکیده

BACKGROUND: Administrative staff may be exposed to a great deal of the mental workload (MWL)due to the long working hours and the responsibility of responding to large numbers of clients.Occupational burnout (OB) is one of the issues that can be affected by MWL. The aim of the presentstudy was to investigate the relationship between mental MWL and OB, as well as the internalinteractions between OB dimensions.MATERIALS AND METHODS: This cross‑sectional and descriptive (correlation) study was conductedamong faculty members and administrative staff of public health school of Yazd province. Sampleswere collected through the simple random sampling. NASA task load index and Maslach questionnairewere used for the assessment of MWL and OB, respectively. Frequency and percentage were usedfor the descriptive analysis. Spearman, Mann–Whitney U, and Kruskal–Wallis H tests were usedfor inferential statistics.RESULTS: Ultimately, 29 individuals from faculty members and 82 individuals from administrativestaff participated in this study. Most of the participants (73.9%) had experienced many MWL instancesin performing their jobs duties. No significant relationship between MWL with OB and MWL withany of the demographic characteristics was found, as well (P > 0.05). In case of OB, a significantrelationship was discovered between depersonalization with gender and personal accomplishmentwith work section (P < 0.05).CONCLUSIONS: MWL cannot be considered as a contributing factor of OB of the administrativestaff because no significant relationship has been noted between them. Reducing working hours,selection of suitable staff, and allowing a few minutes to rest on a daily basis represent the suggestedsolutions for reducing the MWL of staff.