Organizational behaviour management in clinical laboratory: A literature review

نویسندگان
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چکیده

BACKGROUND: The clinical laboratories require organizational behavior management approachthat creates a balance between directors’ expectations and staffs’ needs in this field. This study wasaimed to explain the role of organizational behavior management in clinical laboratories and suggestmechanisms for its implementation in these organizations.MATERIALS AND METHODS: In this research, using several Persian and English databases bykeywords consist of the clinical laboratory, organizational behavior management, and staff diversity.Three hundred and fifty four references from 1990 to 2020 were studied, and 72 references, includingabstracts and full papers utilized for this research, and excluded papers presented at conferences,seminars, and dissertations. Using MESH strategy and Pico’s instruction.RESULTS: The results of studies revealed staffs’ individual differences in all aspects, including earlyand secondary dimensions may influenced the style of leadership implemented in clinical laboratories,“job‑personality compatibility theory,” job satisfaction and job commitment of staffs work in clinicallaboratories and the way the directors and managers can develop the job loyalty and improve theorganizational productivity in these organizations.CONCLUSION: It is suggested a conceptual model for understanding and assessing the differentorganizational behaviors of clinical laboratories staffs based on communication skills, staffs’interaction, and socio‑political, economic, and cultural elements, which should be more developedin future using the other similar studies.