Determining the relationship between emotional intelligence and interpersonal sensitivity with quality of work life in nurses
نویسندگان
1 Department of Nursing, School of Nursing and Midwifery, Torbat Heydariyeh University of Medical Sciences, Torbat Heydariyeh, Iran
2 Department of Emergency Nursing, School of Nursing and Midwifery, Birjand University of Medical Sciences, Birjand, Iran
3 Department of Health Promotion, Faculty of Health, Shiraz University of Medical Sciences, Shiraz, Iran
4 Department of Health Services Management, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran
5
6 Department of Health in Disaster and Emergencies, School of Public Health and Safety, Shahid Beheshti University of Medical Sciences,Tehran, Iran
7 Department of community Health Nursing, Infection Control Supervisor, Imam Khomeini Hospital of Saqqez, Kurdistan University of Medical Sciences, Sanandaj, Iran
8 Department of Health Services Management, Guilan University of Medical Sciences, Rasht, Iran
doi
چکیده
BACKGROUND: Emotional intelligence and interpersonal sensitivity are known as important nursingskills. They have significant role in the promotion of nurses working life and the health care whichthey provide. The goal of this study was the determination of the relationship between emotionalintelligence and interpersonal sensitivity with quality of work life in nurses working in governmentalhospitals of Tehran city in 2019.MATERIALS AND METHODS: This investigation was a descriptive‑analytical and correlation studywhich was conducted among 256 nurses working in five governmental hospitals in Tehran. The studiednurses were selected through in access sampling method. The instruments of research includeddemographic, emotional intelligence, interpersonal sensitivity, and work life quality questionnaires.The analysis of data was done by descriptive and deductive statistics (t‑test and Pearson correlationcoefficient) and also SPSS.RESULTS: The conditions of emotional intelligence, interpersonal sensitivity, and work life qualityof nurses were, in turn, in average, severe, and weak levels. The correlation between emotionalintelligence and work life quality of nurses was significant (P ≤ 0.05) and they were positively correlatedwith each other (r = 0.311). The relationship between interpersonal sensitivity and work life quality ofnurses was significant (P ≤ 0.05) and they were negatively correlated with each other (r = −0.43).CONCLUSION: The development of emotional intelligence and sensitivity in reciprocally interpersonalrelations of nurses lead to fundamental changes in nurses’ attitude toward themselves, theircolleagues, patients and their profession and can promote their work life quality. Therefore, thesetwo skills are necessary for nurses and they should be taken into consideration by nursing schools,faculty members, instructors, and nursing managers
