Quality of Services Provided in Physicians' Offices and its Effect on Patient Satisfaction

نویسندگان
Fakhria, Ehsan ID 1
Eshraghi Samania, Roya ID 2

1 Department of Management, Ilam Branch, Islamic Azad University, Ilam, Iran.

2 Department of Management, Ilam Branch, Islamic Azad University, Ilam, Iran.

doi
چکیده

Background & Aims of the Study: The satisfaction of the patients referred to medical centers for the quality of services provided in these centers impacts on continuance of referring. The aim of this study is to evaluate the quality of services provided in these centers and its impacts on patients' ...

کلیدواژه‌ها
Patient, Satisfaction, Quality, Physicians