فهرست نشریات علمی دسترسی آزاد ایران

BACKGROUND: Responsibility of individuals in adapting to life events depends on the intertwinedcooperation of intellectual and emotional capacities, and a person’s success in life depends on hisemotional responses. Given that health‑care providers are at the forefront of providing health services,they need to improve their job performance with better control of their emotions and better socialrelationships. The aim of this study was to determine the relationship between emotional intelligence,social responsibility, and job performance in health‑care providers and caregivers.MATERIALS AND METHODS: A cross‑sectional correlational study was performed on 270 healthworkers working in the western cities of Isfahan province in the first quarter of 1998 by randomclassification sampling method. To collect information, two questionnaires of Bradbury emotionalintelligence, responsibility, social responsibility, whose validity and reliability had been proven inprevious studies, and job performance scores of the samples were used. The collected data wereanalyzed using descriptive tests and Pearson correlation.RESULTS: The participants were 270 health workers and caregivers with a mean age of 34.54 ± 7.26.87.5% of the samples were female and 21.5% were male. The mean score of social responsibilitywas 124.95 ± 10.41, the mean score of emotional intelligence was 125.58 ± 15.86, and the meanscore of job performance was 86.91 ± 9.0.18. The results of Pearson correlation showed that all fourcomponents of social responsibility and total emotional intelligence have a significant correlation atthe level of 0.01. Total emotional intelligence and each of its components did not show a significantcorrelation with job performance. Between social responsibility and job performance of health workers,only the moral component significantly predicts job performance (r = 0.133 and P = 0.026).CONCLUSION: Although the results of the study showed that the job performance, socialresponsibility, and emotional intelligence of the study group were desirable, the score of somecomponents of social responsibility and emotional intelligence is lower than their maximum score.In addition, according to the results of the study that showed the relationship between emotionalintelligence and social responsibility and some of their components with job performance, improvingthe knowledge and skills of health‑care providers and caregivers in the field of social responsibilityand emotional intelligence and their components seems necessary.