Discovering the performance criteria of education development centers of medical sciences universities: A qualitative study

نویسندگان

1

2 Department of Health Services Management, School of Management and Medical Information, Iran University of Medical Sciences, Tehran, Iran

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چکیده

CONTEXT: Performance is a significant objective of any organization. To grow and develop andto improve the performance of the education development centers (EDCs) of medical sciencesuniversities at Iran, the recognition of the performance criteria of these centers is important. Thisstudy was conducted with the aim of discovering the performance criteria of EDCs of medical scienceuniversities.SUBJECTS AND METHODS: This study was conducted using qualitative research and asemi‑structured interview. Participants were selected using an expert sampling method is a sub‑typeof purposive sampling. Twenty‑three faculty members and expert staff (11 males and 12 women)participated in the interview. Data were collected using the participant’s perception. The data analysiswas performed based on the interpretative analysis steps of Gillham and Rubin.RESULTS: From the analysis of data, seven categories including leadership, strategy, stakeholders,workforce, knowledge management, processes management, and results were obtained.CONCLUSIONS: The obtained criteria in this study assist managers to design and to developself‑assessment questionnaires and a performance measurement program for EDCs of medicalsciences universities. This will facilitate performance evaluation of EDCs.