Level of costumer focus after implementing the quality improvement model in ‎hospitals of Rasht

نویسندگان
Nasiripour, AmirAshkan ID 1
keshavarz, sakineh ID 2
mehrabiyan, fardin ID 3
sadr, ali ID 4

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چکیده

Introduction: In the changing and competitive world of today, organizations will be ‎successful that by relying on costumer Orientation, improve their quality of service and goods. ‎ Objectives: This study aimed to determine the level of costumer focus after implementing the ‎quality improvement model in the hospitals of Rasht in ...

کلیدواژه‌ها
customer focus, hospital, quality improvement ‎