An investigation into the effective factors on the acceptance and use of integrated health system in the primary health‑care centers

نویسندگان
Hamid Reza Peikari, . ID 1
Farzaneh Hazhir, . ID 2
Maryam Jahanbakhsh, . ID 3
Sakineh Saghaeiannejad‑Isfahani, . ID 4

1 Department of Management and Health Information Technology, School of Management and Medical Information, Isfahan University of Medical Sciences,

2 Social Determinants of Health Research Center, Isfahan University of Medical Science, Isfahan, Iran

3 Department of Management, Isfahan (Khorasgan) Branch, Islamic Azad University, Isfahan, Iran,

4

doi
چکیده

BACKGROUND: The successful application of the information systems in the health‑care domainrequires a reasonable recognition of the factors affecting the acceptance and use of such systems.The study aimed to investigate the factors affecting the acceptance and use of an integrated healthsystem (IHS) in Isfahan primary health centers.MATERIALS AND METHODS: It was an applied and descriptive–analytical survey conducted inIsfahan, Iran. Research population included all IHS’s users in the health centers no. 1 and 2 ofIsfahan city from which a sample of 320 individuals were selected in total. Data were collected using aquestionnaire developed based on the Unified Theory of Acceptance and Use of Technology model.Data were analyzed using partial least squares (PLS) method and SmartPLS software.RESULTS: The users’ behavioral intention to use the IHS system was influenced by performanceexpectancy, effort expectancy, and social influence, but it was not significantly related to facilitatingconditions. Behavioral intention to use the IHS also had a significant relationship with the use ofsystem. Furthermore, performance expectancy was the most important predictor.CONCLUSIONS: According to the findings, if the system users perceive the positive role of systemin performance improvement, its convenience to use, and positive attitude of others toward it, theirwillingness to accept and use system will increase. Furthermore, it was important for the users thatthe system helps them in resolving their daily work‑related problems and making rational decisions.

کلیدواژه‌ها
Integrated health system, Primary Health Care, Unified Theory of Acceptance and Use of Technology