فهرست نشریات علمی دسترسی آزاد ایران

INTRODUCTION: The current study aims to study people’s access to oral and dental health‑careservices and their satisfaction with the services provided to them.MATERIALS AND METHODS: A descriptive study with multi‑stage sampling was conducted on1360 people aged 16–64 years residing in Isfahan city, Iran. The required data were collected by aquestionnaire which comprised of three main parts: demographic characteristics, patients’ accessto oral and dental health‑care services and its barriers and participants’ satisfaction with access toservices. Data were analyzed by SPSS statistical software.RESULTS: The results showed 40% of participants reported an average level for oral health, and82% of them did not have any problems regarding access to dental care facilities. The main causes oftheir dissatisfaction were high cost of services (60%) and insufficient health insurance coverage (40%).About 73% reported that they had to spend 30 min or less to access to a dental health‑care facility.In addition, 50% of participants were satisfied with the provided services. The main reported reasonsfor referring to dentists were oral and dental problems (69%) and regular check‑ups (15%). Therewas no significant relationship between participants’ gender, education level, insurance coverage,and access to dental health‑care centers (P > 0.05).CONCLUSION: Most participants were satisfied with access to dental healthcare, but they weredissatisfied with the costs and inadequate insurance coverage. About half of the participants weresatisfied with the services provided to them, and the highest level of satisfaction was reported foreasy access to health‑care centers.