فهرست نشریات علمی دسترسی آزاد ایران

Introduction: Performance measurement is inevitable for university libraries. Hence, planningand establishing a constant and up‑to‑date measurement system is required for the libraries,especially the university libraries. The primary studies and analyses reveal that the EFQMExcellence Model has been efficient, and the administrative reform program has focused onthe implementation of this model. Therefore, on the basis of these facts as well as the need fora measurement system, the researchers measured the performance of libraries in schools andhospitals supported by Isfahan University of Medical Sciences, using the EFQM OrganizationalExcellence Model. Materials and Methods: This descriptive research study was carried out bya cross‑sectional survey method in 2011. This research study included librarians and librarydirectors of Isfahan University of Medical Sciences (70 people). The validity of the instrumentwas measured by the specialists in the field of Management and Library Science. To measurethe reliability of the questionnaire, the Cronbach’s alpha coefficient value was measured (0.93).The t‑test, ANOVA, and Spearman’s rank correlation coefficient were used for measurements.The data were analyzed by SPSS. Results: Data analysis revealed that the mean score ofthe performance measurement for the libraries under study and between nine dimensionsthe highest score was 65.3% for leadership dimension and the lowest scores were 55.1% forpeople and 55.1% for society results. Conclusion: In general, using the ninth EFQM model theaverage level of all dimensions, which is in good agreement with normal values, was assessed.However, compared to other results, the criterion people and society results were poor. It isRecommended by forming the expert committee on criterion people and society results byindividuals concerned with the various conferences and training courses to improve the aspects.