فهرست نشریات علمی دسترسی آزاد ایران

Context: People capacity maturity model (PCMM) is one of the models which focus onimproving organizational human capabilities. Aims: The aim of this model’s application is toincrease people ability to attract, develop, motivate, organize and retain the talents neededto organizational continuous improvement. Settings and Design: In this study, we used thePCMM for investigation of organizational maturity level in medical record departments ofgovernmental hospitals and determination strengths and weaknesses of their staff capabilities.Materials and Methods: This is an applied research and cross sectional study in whichdata were collected by questionnaires to investigation of PCMM model needs in medicalrecord staff of governmental hospitals at Isfahan, Iran. We used the questionnaire which hasbeen extracted from PCMM model and approved its reliability with Cronbach’s Alpha 0.96.Statistical Analysis Used: Data collected by the questionnaire was analyzed based on theresearch objectives using SPSS software and in accordance with research questions descriptivestatistics were used. Results: Our findings showed that the mean score of medical recordpractitioners, skill and capability in governmental hospitals was 35 (62.5%) from maximum56 (100%). There is no significant relevance between organizational maturity and medicalrecord practitioners, attributes. Conclusions: Applying PCMM model is caused increasing staffand manager attention in identifying the weaknesses in the current activities and practices, soit will result in improvement and developing processes.