Users’ acceptance and attitude in regarding electronic medical record at central polyclinic of oil industry in Isfahan, Iran

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چکیده

Introduction: Simultaneous with the rapid changes in the technology and informationsystems, hospitals interest in using them. One of the most common systems in hospitals iselectronic medical record (EMR) whose one of uses is providing better health care quality viahealth information technology. Prior to its use, attempts should be put to identifying factorsaffecting the acceptance, attitude and utilizing of this technology. The current article aimedto study the effective factors of EMR acceptance by technology acceptance model (TAM) atcentral polyclinic of Oil Industry in Isfahan. Materials and Methods: This was a practical,descriptive and regression study. The population research were all EMR users at polyclinicof Oil Industry in 2012 and its sampling was simple random with 62 users. The tool of datacollection was a research‑made questionnaire based on TAM. The validity of questionnairehas been assigned through the strategy of content validity and health information technologyexperts’ views and its reliability by test‑retest. Findings: The system users have positive attitudetoward using EMR (56.6%). Also, users are not very satisfied with effective external (38.14%)and behavioral factors (47.8%) upon using the system. Perceived ease‑of‑use (PEU) andperceived usefulness (PU) were at a good level. Conclusion: Lack of relative satisfaction withusing of EMR derives from factors such as appearance, screen, data and information qualityand terminology. In this study, it is suggested to improve the system and the efficiency of theusers through software’ external factors development. So that PEU and users’ attitude to bechanged and moved in positive manner.