فهرست نشریات علمی دسترسی آزاد ایران

Background: Patient satisfaction is an important indicator of quality of care and health facilities. It is a predictor of patient willingness to follow treatment regimen. The major predictor of patient satisfaction with hospital care is patient satisfaction with nursing. Aim: The main purpose of this study was to determine efficacy of transactional analysis training on inpatient`s satisfaction of nurses. Results: Application of the education intervention program provided a desirable effect by improving inpatients` satisfaction. There was a significant difference between case and control groups’ scores, one week after TA education. Although one or three months after TA education, the mean of scores were higher in case group than control group, these differences were not significant. Conclusion: Although brief education intervention program improved inpatients` satisfaction in short term, this positive effect was not continued after one and three months later. It is likely for earning long term positive effect of TA training on inpatients’ satisfaction; this educational program must be more extended or repeated in reasonable intervals.