An Analytical Study of Health System Managers’ Decision-Making Models

نویسندگان
doi
10.17795/semj31330
چکیده

Background: Cultural differences between countries may lead to different decision-making styles. This may contribute to varied style choices being used by managers (in diverse countries), who play key roles in organizations’ decision-making processes. Objectives: The present study was conducted to analyze decision-making models used by health system managers in Iran. Results: The collaborative, authority submission and consultative decision-making styles were the most widely used among Iranian health system managers. The most widely used information sources for decision-making were official information, internal experts’ opinions, mental background and regulations, and upper level documents. Furthermore, 16.7% of the managers believed that they always had freedom in decision-making. There was no significant association between managers’ decision-making model and their position levels in the system, or their level of education. Conclusions: Crisis from inside or out-side the organization can affect health system managers’ decision-making processes. During the decision-making process, the most common restrictions can be attributed to a shortage of manpower and other sources.