Drivers Of Employee Resilience And Its Relationships With Work Engagement And Job Performance After The Covid-19 Pandemic
نویسندگان
1 Faculty of Business Administration, University of Finance - Marketing, Ho Chi Minh, Vietnam
2 Faculty of Business Administration, University of Finance - Marketing, Ho Chi Minh, Vietnam
3 Faculty of Business Administration, University of Finance - Marketing, Ho Chi Minh, Vietnam
4 Faculty of Business Administration, University of Finance - Marketing, Ho Chi Minh. Vietnam
5 Faculty of Foreign Languages, University of Finance - Marketing, Ho Chi Minh, Vietnam
doi
10.22059/ijms.2023.358701.675822چکیده
This study seeks to explore the underlying resources that promote employee resilience and the impact of resilience on work engagement and job performance within the context of the COVID-19 pandemic. The empirical investigation employed the Partial Least Squares Structural Equation Modeling (PLS-SEM) method. It was conducted with a sample comprising 255 employees actively engaged in Ho Chi Minh City, Vietnam. The results reveal the significant influence of self-efficacy, optimism, and support from various sources (superiors, colleagues, family, and friends) on employee resilience. Additionally, work engagement is a mediator in the relationship between employee resilience and job performance. These findings offer valuable insights for human resources managers in fostering a flexible work environment and providing essential support to enhance employee resilience, benefiting both the employees and the organization.
