فهرست نشریات علمی دسترسی آزاد ایران

Background: Nowadays, change in the pattern of diseases to chronic has been with increasing use of medical imaging services. People with physical disability require continuous diagnostic and therapeutic services. Objectives: This study aimed to measure the waiting time for receiving medical imaging services and to examine sociodemographic factors associated with the poor experience of these people. Results: Poor experience in prompt attention of centers was reported by 26% of public diagnostic service users while 16% of private sector users and 21.2% by total sample. Waiting time for appointment and waiting time at the center were significantly longer in public medical imaging centers compared to the private sector (P < 0.05). Overall experience of public service users about prompt attention was poorer than the private sector (P < 0.05). Physical status (odd ratio [OR] = 3.2; 95% confidence interval [CI] = 1.3 - 7.8) and duration of disability (OR = 0.28; 95% CI = 0.09 - 0.9) were the predictors of poor experience of respondents about prompt attention in public and private centers respectively. Conclusion: From the service users’ viewpoint, private centers had better performance in prompt attention than public centers. Attention to physical condition and duration of disability in scheduling diagnostic services is recommended.