The Relationship between Emotional Intelligence and Personality Traits of Nurses with Patient’s Satisfaction of Nursing Services in the academic hospitals of Ahvaz
نویسندگان
doi
چکیده
Background: The purpose of this study was to investigate the relationship between emotional intelligence and personality traits of nurses with patient’s satisfaction of nursing services in the Hospitals of Jundishapur University of Ahvaz. Results: The results showed personality characters and emotional intelligence and its dimensions, correlated with patients' satisfaction. The results of two separate multiple regression analysis revealed that dimensions of emotional intelligence accounting for 29% of the variance in patient’s satisfaction (MR=0.542), and personality characters of nurses accounting for 16% of the variance in patient’s satisfaction (MR=0.405).