فهرست نشریات علمی دسترسی آزاد ایران

Background: Service Quality generally refers to the non-health and non-clinical aspects of the health services and mainly focuses on relationship between care provider and health customers, and the environment in which care services are delivered. Because of undeniable role of service quality on the improving health results, this study aims to assess Service Quality in Rehabilitation Faculty physiotherapy clinic of Tabriz University of Medical Sciences. Results: Study finding showed that from the participants perspective choice of care provider, safety and prevention and early detection achieved the lowest service quality score and aspects of timeliness, confidentiality and quality of basic amenities had the highest service quality score respectively.